We have updated our Privacy Notice. These changes are designed to provide greater clarity on how we use your personal information and to consolidate previously separate EU and rest-of-world notices into a single document.

Standard Delivery (UK)

We offer standard delivery FREE OF CHARGE to most UK mainland destinations within the lead times below.

If your order is received before 12 midday Monday to Friday, we’ll aim to despatch it the same day. Orders received after 12 midday will be despatched the following working day. You should receive your delivery within three to five days of despatch with standard delivery, and within 24 hours of despatch with next day delivery.

We use City Link for most of our consignments, apart from large and oversized items which may come via an alternative carrier. We’ll always aim to ensure that your parcel arrives safely and on time, and take care to ensure that it’s well packaged. We use recycled packaging and/or biodegradable materials wherever possible.

Next Day Delivery (UK)

To cater for urgent orders we offer an express next day delivery service. If you need this service, please ensure that you place your order before 12 midday. All orders placed after 12 midday will be despatched the following working day and delivered within 24 hours of despatch (not including weekends or bank holidays.

All next day deliveries must be signed for. If you don’t expect to be at the delivery address given in your order, please let us know an alternative address. If you’re using a work address, please include your company name and your full name in the delivery address.

Extra charges

Additional charges will apply for deliveries to the destinations below:

Scottish Highlands, Islands, Isle of Wight, Isle of Man & Scilly Islands, Channel Islands and Northern Ireland

In addition, the following postcodes will also incur a nominal additional charge: